{"id":2819,"date":"2022-07-11T06:58:00","date_gmt":"2022-07-11T06:58:00","guid":{"rendered":"https:\/\/www.factris.com\/?page_id=2819"},"modified":"2024-03-28T10:56:35","modified_gmt":"2024-03-28T10:56:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.factris.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#D8DAEE&#8221; z_index=&#8221;9999&#8243; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||true|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#000A54&#8243; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#000A54&#8243; header_2_font_size=&#8221;36px&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;46px&#8221; hover_enabled=&#8221;0&#8243; header_2_line_height_tablet=&#8221;&#8221; header_2_line_height_phone=&#8221;1.4em&#8221; header_2_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1 style=\"text-align: left;\">How can we help you?<\/h1>\n<p>For easy navigation of our friendly asked question page, you can use the links below to get to the answer you need quickly.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion db_closeable=&#8221;on&#8221; db_initial_state=&#8221;all_closed&#8221; open_toggle_text_color=&#8221;#000a54&#8243; icon_color=&#8221;#727282&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000a54&#8243; toggle_level=&#8221;h2&#8243; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;21px&#8221; background_color=&#8221;#d8daee&#8221; custom_css_toggle=&#8221;margin-top:10px;||margin-bottom:10px;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What is Factoring?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Factoring is the financing of invoices you issue to your company customers. When you factor with Factris, you sell an invoice to us, which we finance within 1-2 days. Factris then becomes the invoice owner, taking care of its collection and insurance. Factoring is the cheapest and fastest way for the company to turn invoices into cash!<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does the financing work?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We manage the financing process from A to Z and advise at every financing stage. First, we review the financial status of your buyers and measure the risk of the factoring transaction so that your business avoids buyer insolvency. We administer receivables and provide access to the FAB (Finance Automation for Business) platform, where clients can monitor their financial portfolios. We look after debt management so the client can focus on business development instead of reminding debtors to pay their invoices. All of this is free when you use the Factris factoring service. Also, trade credit insurance is included in the service.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does the application process work?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We have worked hard to make our application procedure simple and fast while simultaneously being personal.<\/p>\n<ol>\n<li>First, apply by answering basic information about your company\u2019s annual turnover, the amount of funding needed, the average time it takes for your invoices to be paid, and your company details. This is all done online.<\/li>\n<li>After receiving the data and clarifying your business information and needs, Factris will contact you and present detailed information about your business financing options and service fees within 1 working day.<\/li>\n<li>If the financing conditions are suitable, a Factris personal manager will submit a formal commercial offer and assist you through the application process, including processing additional information about your business and beneficial owners.<\/li>\n<\/ol>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;When am I eligible for factoring with Factris?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ol>\n<li>You are a B2B or a freelancer who works with other B2Bs<\/li>\n<li>If your company operates for at least 6 months<\/li>\n<li>If you achieve the minimum turnover of 50,000 EUR on an annual basis<\/li>\n<li>Your invoices are free of pledge<\/li>\n<li>Your company operates in one of the countries Factris is located<\/li>\n<\/ol>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do I have to finance all my invoices?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No. Our flexible financing lets you sell all or part of your invoices to us, as agreed with your account manager.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How is factoring different from borrowing money?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Factoring directly deals with the common source of a lack of working capital: unpaid invoices. It gets your invoices paid fast and easily, allowing you to receive cash flow to continue growing your business. Factoring&#8217;s flexibility allows for the right amount of working capital exactly when needed, supporting almost unlimited growth. It&#8217;s beneficial for short-term liquidity, enabling you to quickly acquire the amount you need right now.<\/p>\n<p>A loan, however, often requires you to take out a maximum amount and pay interest, even if you don&#8217;t need the total amount at the time. You also have an obligation to the lender, unlike factoring, which is off the balance sheet and the factoring company&#8217;s responsibility.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do I have to sign an agreement for factoring services?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>In order to be able to offer the lowest possible rates for debtor and credit management services, we require an agreement. You discuss the conditions thereof with your personal account manager, who will adapt them to your specific needs.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How long will it take to assess my application?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>After we have received your completed application form and processed your documents, your application will usually be assessed within just one working day.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What kind of invoices can I submit?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You can submit invoices for goods and services that have had a confirmed delivery.<br \/>Have your invoices purchased for each completed business service, including completed shifts that have been shown to be completed via an underlying item (for example, a timesheet for a temporary employee or a CMR receipt for a delivered transport).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How long does it take before I receive a payout on my bank account?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]The payout is the same day if an invoice is submitted before 1 PM.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What does Factris financing cost?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Factoring fees are determined based on the following factors:<\/p>\n<ul>\n<li>The volume of monthly receivables you want to invoice. Volume plays a big role in calculating factoring fees: larger monthly factoring amounts mean lower fees. Many factoring companies offer volume discounts.<\/li>\n<li>The average size of each invoice you want to invoice.<\/li>\n<li>Your industry.<\/li>\n<li>The creditworthiness of your customers.<\/li>\n<li>The time it takes your customers to pay.<\/li>\n<li>Factoring fees are calculated to put more money in your account \u2013 where it can help the most. More importantly, factoring is a relationship designed to revitalise your business. In our opinion, the services you get from a factoring company are more than proportionate to the cost.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How much of an advance can I receive on my invoices?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]We provide financing for a maximum of 90 percent of the invoice. The remaining 10 percent, minus our interest fee, is transferred when the debtor settles the invoice.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;The bank has rejected my loan application. Can I still get financing from Factris?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes. Factris helps many SMEs\u2014just like yours. Learn more about business success stories and achievements with Factris financing <a href=\"https:\/\/www.factris.com\/en\/factoring-case-studies\/\">here<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens if my customer doesn&#8217;t pay?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If your customer doesn&#8217;t pay and there is no dispute, we&#8217;ll first work with you to collect the payment. If we fail to do so, you&#8217;re protected since the amount is insured \u2014 the cost of which is included in the fee.<\/p>\n<p>If your customer does not pay and there is a dispute, we&#8217;ll contact you to see where the problem lies. Some entrepreneurs find it important to maintain the customer relationship and want to contact the customer themselves. Our debtor management is tailor-made \u2014 according to what works best for you.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How long does it take to receive a payment in my bank account?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]The company receives funds within 1 working day if all the necessary documentation is submitted.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I also agree on a shorter term for the initial period?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Yes, you can. If your customers always pay within 14 days, we can deliver custom work.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How much funding can I access?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Depending on your needs, we can provide up to 5 MM EUR in funding, with a maximum amount of 12 MM EUR on an annual basis. Factris has no minimum invoice amount.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How is Factris different from other factoring companies?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No one is more customer-focused than Factris. We know what matters to businesses like yours: low costs and personal service. Many companies try to replace people from the process through automation \u2014 but not Factris. Instead, we harness automation to enhance our personal account manager&#8217;s abilities. Thanks to our cutting-edge tech tools, our team can quickly assess your factoring cases, answer all of your questions, and solve any problem you might encounter.<\/p>\n<p>Other companies are also known for taking a uniform, one-size-fits-all approach to factoring. But again \u2014 not Factris. Everything about our way of financing was created with flexibility and customisation in mind, allowing you to find the perfect funding solution to keep growing your business. For example, you can decide which invoice you may or may not have purchased and which debtor you may or may not accommodate. You can also determine on which day you have an invoice purchased in order to reduce costs.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000A54&#8243; custom_padding=&#8221;||||true|false&#8221; hover_enabled=&#8221;0&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||true|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#ffffff&#8221; header_line_height=&#8221;2em&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#ffffff&#8221; header_2_font_size=&#8221;46px&#8221; header_2_line_height=&#8221;2em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;25px&#8221; header_font_tablet=&#8221;&#8221; header_font_phone=&#8221;&#8221; header_font_last_edited=&#8221;on|desktop&#8221; header_line_height_tablet=&#8221;1.8em&#8221; header_line_height_phone=&#8221;1.4em&#8221; header_line_height_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_tablet=&#8221;&#8221; header_3_font_phone=&#8221;&#8221; header_3_font_last_edited=&#8221;on|phone&#8221; header_3_line_height_tablet=&#8221;&#8221; header_3_line_height_phone=&#8221;1.8em&#8221; header_3_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Focus on telling your business story<\/h2>\n<h3 style=\"text-align: center;\">Trade your invoices for working capital by factoring<\/h3>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.factris.com\/en\/eligibility\/&#8221; button_text=&#8221;See if I qualify&#8221; button_alignment=&#8221;center&#8221; module_class=&#8221;btn-tertiary-2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;rgba(0,0,0,0)&#8221; button_font=&#8221;||||on||||&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; button_icon_color=&#8221;#ffffff&#8221; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||true|true&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][et_pb_button button_url=&#8221;https:\/\/onboarding.factris.com\/en\/sign-up&#8221; button_text=&#8221;Finance my invoices&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; button_icon_color=&#8221;#353540&#8243; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;||18px|||&#8221; custom_padding=&#8221;10px|40px|10px|25px|true|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover=&#8221;|50px|||true|false&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How can we help you? For easy navigation of our friendly asked question page, you can use the links below to get to the answer you need quickly.Factoring is the financing of invoices you issue to your company customers. When you factor with Factris, you sell an invoice to us, which we finance within 1-2 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8570,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Factris FAQ - How can we help you?<\/title>\n<meta name=\"description\" content=\"Easy access to our asked question page, scroll through frequently asked questions and get to the answer about factoring quickly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.factris.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Easy access to our asked question page, scroll through frequently asked questions and get to the answer about factoring quickly.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.factris.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Factris\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/factris\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-28T10:56:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.factris.com\/wp-content\/uploads\/2021\/03\/EN12.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@factris\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.factris.com\/en\/faq\/\",\"url\":\"https:\/\/www.factris.com\/en\/faq\/\",\"name\":\"Factris FAQ - How can we help you?\",\"isPartOf\":{\"@id\":\"https:\/\/www.factris.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.factris.com\/en\/faq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.factris.com\/en\/faq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.factris.com\/wp-content\/uploads\/2021\/03\/EN12.png\",\"datePublished\":\"2022-07-11T06:58:00+00:00\",\"dateModified\":\"2024-03-28T10:56:35+00:00\",\"description\":\"Easy access to our asked question page, scroll through frequently asked questions and get to the answer about factoring quickly.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.factris.com\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.factris.com\/en\/faq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.factris.com\/en\/faq\/#primaryimage\",\"url\":\"https:\/\/www.factris.com\/wp-content\/uploads\/2021\/03\/EN12.png\",\"contentUrl\":\"https:\/\/www.factris.com\/wp-content\/uploads\/2021\/03\/EN12.png\",\"width\":1200,\"height\":1200,\"caption\":\"your invoices our financing factris\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.factris.com\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.factris.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.factris.com\/en\/#website\",\"url\":\"https:\/\/www.factris.com\/en\/\",\"name\":\"Factris\",\"description\":\"Your invoices. 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