{"id":30430,"date":"2024-04-08T08:15:21","date_gmt":"2024-04-08T08:15:21","guid":{"rendered":"https:\/\/www.factris.com\/?p=30430"},"modified":"2024-04-09T10:07:39","modified_gmt":"2024-04-09T10:07:39","slug":"nieuws-interview-met-cindy-overduin","status":"publish","type":"post","link":"https:\/\/www.factris.com\/nl\/nieuws\/interview-met-cindy-overduin\/","title":{"rendered":"Behind the scenes: Cindy Overduin"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;40px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;2px||4px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;\/nl\/nieuws\/&#8221; button_text=&#8221;Naar de nieuwspagina&#8221; module_class=&#8221;btn-back&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#001194&#8243; button_bg_color=&#8221;rgba(0,0,0,0)&#8221; button_font=&#8221;||||on||||&#8221; button_icon=&#8221;&#x23;||divi||400&#8243; button_icon_placement=&#8221;left&#8221; button_on_hover=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover_enabled=&#8221;off|hover&#8221; custom_padding__hover_enabled=&#8221;off|desktop&#8221; custom_padding__hover=&#8221;|||59px|false|false&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.4em&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#000a54&#8243; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#000a54&#8243; header_3_font_size=&#8221;23px&#8221; header_3_line_height=&#8221;35px&#8221; header_4_text_color=&#8221;#000a54&#8243; header_4_font_size=&#8221;21px&#8221; header_4_line_height=&#8221;29px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>\u201cDe energie en visie die wij bij Factris hebben geven wij over aan onze klanten\u201d<\/h2>\n<p>\u201cVroeger wilde ik bij de Marine! Ik heb hier zelfs de training voor gedaan, maar kwam uiteindelijk via mijn sociaal juridische opleiding in de financi\u00eble wereld terecht.\u201d Aan het woord is Cindy Overduin, begonnen bij Factris in februari 2021 als Accountmanager en inmiddels doorgegroeid tot Senior Operations Specialist.<br \/>Wanneer je Cindy energiek door het kantoor ziet wandelen is het geen verbazing dat deze krachtige vrouw vroeger de ambitie had om bij de Marine te gaan. Toch begon zij haar carri\u00e8re bij een bewindvoerderskantoor van de Gemeente, om vervolgens als Sherlock Holmes aan de slag te gaan bij een incasso bureau als informatie analist. \u201cDat was wel heel gaaf eigenlijk, want ik mocht opzoek naar mensen die door niemand te vinden zijn. Mijn uitdaging was om dit toch voor elkaar te krijgen of in ieder geval een link te ontdekken van in welke hoek we deze personen konden vinden.\u201d<\/p>\n<p>Vervolgens is Cindy via onze Head of Sales Nouri Verhoeven bij Payfix terecht gekomen. Dit was destijds nog een kleine organisatie waar zij ook al met onze Head of Debt Collections Benelux Christa Teunisse samenwerkte. Toen Payfix in 2021 werd overgenomen door Factris maakte Cindy de stap naar Accountmanager en is zij inmiddels doorgegroeid tot Senior Operations Specialist. \u201cIn mijn rol ben ik verantwoordelijk voor de gehele operatie zoals het aankopen- en beoordelen van de facturen. Daarnaast sta ik vooral veel in contact met de klanten, zij kunnen bij mij met al hun vragen terecht en met sommige klanten heb ik zelfs zo\u2019n goede band opgebouwd dat wij ook priv\u00e9 contact met elkaar onderhouden. Soms ben ik eerst 20 minuten met een klant in gesprek over hoe het gaat met hun vrouw en kinderen. Mijn rol is heel divers met als hoofdtaak zoveel mogelijk facturen voor te financieren Wij zijn een verlengstuk van onze klant en dan wil je automatisch een zo\u2019n goed mogelijk visitekaartje zijn voor hun organisatie.<\/p>\n<p>Bij Factris kwam Cindy voor het eerst in een internationale omgeving te werken. In Nederland stuurt zij een team van 2 aan en daarnaast werkt zij nauw samen met Ieva Nognuite, Operations Specialist binnen Factris en gevestigd in Litouwen. Ondanks dat de meetings meestal digitaal zijn, hebben zij samen een hele goede band ontwikkelt en kijkt Cindy er altijd naar uit wanneer Ieva naar Nederland komt.<br \/>\u201cDoor heel onze organisatie, zowel in Nederland als in de andere Europese landen, voel je overal de energie en passie om onze klanten op de best mogelijke manier te helpen. Ik denk dat wij echt het verschil maken met onze mensgerichte en persoonlijke aanpak. Dezelfde energie en visie waar wij mee werken brengen wij ook over op onze klanten. Het leukste voor mij is om de resultaten te zien die wij elke keer weer behalen met ons team, het zoveel mogelijk voorfinancieren van facturen en records te verbreken. We werken allemaal hard en je moet soms ook wel stressbestendig zijn, maar daardoor motiveren wij elkaar juist en vieren wij het ook wanneer er successen worden behaald!\u201d<\/p>\n<p>Op kantoor staat Cindy bekent als de druktemaker, wanneer je iemand uit het niets iets grappigs hoort roepen om de stilte te verbreken, dan is het nooit een vraagteken van wie het komt. Is de sfeer een beetje gespannen? Dan kan je rekenen op een grappige meme van Cindy in je mailbox om even wat luchtigheid op de werkvloer te brengen. In haar rol heeft ze veel verantwoordelijkheid en Cindy haar kracht is dan ook dat ze erg toegankelijk is richting haar collega\u2019s, waardoor er nooit een drempel wordt ervaren om iets met haar te bespreken. Wij vroegen haar of zij nog een leuk feitje had wat niemand op de werkvloer over haar weet: \u201cDat is dan denk ik toch wel dat ik helemaal onder de tattoos zit. Op mijn werk ben ik altijd netjes gekleed waarbij mijn lichaam volledig is bedekt, dus niemand verwacht dat mijn armen beide bedekt zijn met een sleeve. Een keer had ik tijdens een hittegolf een online meeting waarbij ik een mouwloos shirtje aan had, toen zag ik mijn collega\u2019s toch wel even tikkeltje verwarrend kijken haha.\u201d<\/p>\n<p>Tot slot vroegen wij aan Cindy wat haar ambities en plannen voor de toekomst zijn. \u201cBinnen Factris wordt persoonlijke ontwikkeling en het doorgroeien in functies erg gestimuleerd. Zo ligt er ook kans open om Team lead te worden, maar voor nu voel ik mij nog erg prettig in mijn huidige rol, al vind ik het wel fijn dat er toekomstperspectief en vertrouwen is. Ik zeg altijd: laat mij maar gewoon doen waar ik goed in ben, dan komt de rest vanzelf.\u201d<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;2px||4px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;\/nl\/nieuws\/&#8221; button_text=&#8221;Naar de nieuwspagina&#8221; module_class=&#8221;btn-back&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#001194&#8243; button_bg_color=&#8221;rgba(0,0,0,0)&#8221; button_font=&#8221;||||on||||&#8221; button_icon=&#8221;&#x23;||divi||400&#8243; button_icon_placement=&#8221;left&#8221; button_on_hover=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover_enabled=&#8221;off|hover&#8221; custom_padding__hover_enabled=&#8221;off|desktop&#8221; custom_padding__hover=&#8221;|||59px|false|false&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000A54&#8243; custom_padding=&#8221;||||true|false&#8221; global_module=&#8221;2087&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#ffffff&#8221; header_line_height=&#8221;2em&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#ffffff&#8221; header_2_font_size=&#8221;45px&#8221; header_2_line_height=&#8221;2em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;25px&#8221; header_font_tablet=&#8221;&#8221; header_font_phone=&#8221;&#8221; header_font_last_edited=&#8221;on|desktop&#8221; header_line_height_tablet=&#8221;1.8em&#8221; header_line_height_phone=&#8221;1.4em&#8221; header_line_height_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_tablet=&#8221;&#8221; header_3_font_phone=&#8221;&#8221; header_3_font_last_edited=&#8221;on|phone&#8221; header_3_line_height_tablet=&#8221;&#8221; header_3_line_height_phone=&#8221;1.8em&#8221; header_3_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Focus op de groei van uw bedrijf<\/h2>\n<h3 style=\"text-align: center;\">Zet uw onbetaalde facturen om in <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.factris.com\/nl\/nieuws\/wat-is-werkkapitaal\/\">werkkapitaal<\/a><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.factris.com\/nl\/geschiktheid\/&#8221; button_text=&#8221;Kijk of u in aanmerking komt&#8221; button_alignment=&#8221;center&#8221; module_class=&#8221;btn-tertiary-2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;rgba(0,0,0,0)&#8221; button_font=&#8221;||||on||||&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; button_icon_color=&#8221;#ffffff&#8221; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||true|true&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;https:\/\/onboarding.factris.com\/nl\/sign-up&#8221; button_text=&#8221;Meteen beginnen&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; button_icon_color=&#8221;#353540&#8243; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;||18px|||&#8221; custom_padding=&#8221;10px|40px|10px|28px|true|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover=&#8221;|50px|||true|false&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cDe energie en visie die wij bij Factris hebben geven wij over aan onze klanten\u201d \u201cVroeger wilde ik bij de Marine! Ik heb hier zelfs de training voor gedaan, maar kwam uiteindelijk via mijn sociaal juridische opleiding in de financi\u00eble wereld terecht.\u201d Aan het woord is Cindy Overduin, begonnen bij Factris in februari 2021 als [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":30431,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" _module_preset=\"default\" custom_padding=\"40px|||||\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" _module_preset=\"default\" max_width=\"700px\" custom_padding=\"2px||4px|||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_button button_url=\"\/en\/news\/\" button_text=\"Back to the news page\" module_class=\"btn-back\" _builder_version=\"4.20.4\" _module_preset=\"default\" custom_button=\"on\" button_text_color=\"#001194\" button_bg_color=\"rgba(0,0,0,0)\" button_font=\"||||on||||\" button_icon=\"&#x23;||divi||400\" button_icon_placement=\"left\" button_on_hover=\"off\" global_colors_info=\"{}\" button_text_color__hover_enabled=\"off|hover\" custom_padding__hover_enabled=\"off|desktop\" custom_padding__hover=\"|||59px|false|false\"][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.17.4\" _module_preset=\"default\" max_width=\"700px\" custom_padding=\"47px|||||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.20.4\" _module_preset=\"default\" header_font_size=\"46px\" header_line_height=\"1.4em\" header_2_font=\"|700|||||||\" header_2_text_color=\"#000a54\" header_2_font_size=\"27px\" header_2_line_height=\"1.2em\" header_3_font=\"|700|||||||\" header_3_text_color=\"#000a54\" header_3_font_size=\"23px\" header_3_line_height=\"35px\" header_4_text_color=\"#000a54\" header_4_font_size=\"21px\" header_4_line_height=\"29px\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]\n\nFinancial ratios are calculations used to measure and analyse various aspects of a company's financial performance. These ratios are important because they provide an objective and structured way of understanding a company's financial health and performance.\n<h2>Types of financial ratios<\/h2>\nThere are many types of financial ratios that can be used, each with their own specific purpose. Some of the most common financial ratios are:\n<ul>\n \t<li><strong>Liquidity ratios:<\/strong> these ratios measure a company's ability to meet its short-term liabilities, in other words the company's <a href=\"\/news\/what-is-liquidity\/\">liquidity<\/a>. This includes ratios such as current ratio and quick ratio.<\/li>\n \t<li><strong>Profitability ratios:<\/strong> these ratios measure how profitable a company is. Some examples are gross margin, net margin and return on investment (ROI).<\/li>\n \t<li><strong>Solvency ratios:<\/strong> these ratios measure a company's ability to meet its long-term liabilities, in other words its <a href=\"\/news\/improve-solvency\/\">solvency<\/a>. This includes ratios such as debt-to-equity ratio and interest coverage ratio.<\/li>\n<\/ul>\n<h2>Why are financial ratios important?<\/h2>\nFinancial ratios are significant because they allow investors, creditors, analysts and other stakeholders to compare and evaluate a company's financial performance. By using ratios, they can better understand a company's financial health and performance and make decisions based on objective and structured information. Thus, this can also influence getting a loan or other <a href=\"\/news\/alternative-forms-of-financing\/\">alternative forms of financing.<\/a>\n\nIt is essential to note that financial ratios only tell part of the story and should be used in conjunction with other information, such as a company's operational performance and strategic plans. 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